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Privacy Policy

Privacy Policy

POLICY STATEMENT

Fibre Connect Limited Partnership (“Fibre Connect”) is committed to protecting the privacy of individuals and understands that upholding the trust of the public requires it to be transparent and accountable regarding the collection, use and disclosure of the personal information that comes within its care and control. Fibre Connect strives to protect all personal information it acquires and to take precautions to help maintain the security of this data.

WHAT DOES THIS POLICY APPLY TO?

This Policy applies to Fibre Connect’s use, collection and disclosure of personal information:

  • acquired from users of Fibre Connect’s website
  • provided voluntarily by you to Fibre Connect, including via email
  • acquired through Fibre Connect’s other business operations, except where terms and conditions governing the acquisition of personal information through other business operations conflict with this Policy

YOUR CONSENT AND YOUR RIGHTS

Through your use of Fibre Connect’s website or your voluntary provision of personal information, you are consenting to this Policy and Fibre Connect’s collection, use and disclosure of your personal information as described in this Policy. Personal information acquired through Fibre Connect’s other business operations may be subject to separate consent provided at the time of acquisition or otherwise.

Your consent to the collection, use and disclosure of your personal information is intended to be ongoing and continuous. At any time, you may withdraw your consent. Additionally, depending on applicable laws and in certain circumstances, you may have the following rights related to your personal information collected by Fibre Connect:

  • To request a copy of your personal information
  • To request deletion of your personal information
  • To object to Fibre Connect’s use of your personal information
  • To request that Fibre Connect’s use of your personal information be restricted
  • To request corrections to your personal information if it contains errors
  • To request a transfer of your personal information to another party for its use
  • To not be discriminated against for exercising your rights

However, a withdrawal of consent or request for deletion or restriction may affect your ability to receive responses, information, products or services from Fibre Connect.

Through your use of Fibre Connect’s website, you are also agreeing to be bound by Fibre Connect’s Website Terms and Conditions (which are also publicly available for review on this website). If you do not agree with this Policy or Fibre Connect’s Website Terms and Conditions, please do not use Fibre Connect’s website.

COLLECTION OF PERSONAL INFORMATION

From time to time, Fibre Connect may collect personal information which you provide voluntarily to Fibre Connect or through Fibre Connect’s other business operations. Whether information is personal depends on the context and applicable law, but may include, without limitation:

  • Identifiers, such as names, addresses, telephone numbers and other contact information
  • Employment history, education information and other information provided through job applications
  • Other personal information provided to Fibre Connect through this website or otherwise (for example, and without limitation, through an email address listed on this website or a “Contact Us” form)

Fibre Connect also receives and records certain Internet or other electronic network activity information through your use of this website, including computer IP addresses and domain names, the date of your visit to this website and “cookie” information. You may configure your Internet browser software to disable cookies, though your ability to access some web pages may be affected. The information collected in relation to your activity on this website is subject to analysis in aggregate form, meaning it is compiled in a manner which does not contain personal information. This information is used with a view to enabling Fibre Connect to better manage this website and its contents, to diagnose any technical problems and to improve its marketing and promotional efforts.

This website is not designed for or targeted to individuals under the age of 16, nor does Fibre Connect knowingly receive or process the personal information of children under the age of 16. Any such personal information knowingly received by Fibre Connect will be deleted.

USE OF PERSONAL INFORMATION

Personal information may be collected, used or disclosed by Fibre Connect for the following purposes, without limitation:

  • Sending you information or news which you have requested or subscribed to
  • Communicating with you with respect to inquiries made or forms submitted by you on this website
  • Conducting market research
  • Marketing services and products provided by Fibre Connect, as allowable and as consented to by you
  • Optimizing the functionality of, and your experience on, this website
  • Improving the services and products provided by Fibre Connect
  • Complying with applicable laws

In addition to the foregoing, the use of personal information collected through Fibre Connect’s other business operations may be governed by separate terms and conditions disclosed at the time of acquisition.

STORAGE AND DISCLOSURE OF PERSONAL INFORMATION

Personal information will only be kept by Fibre Connect for the period of time necessary to fulfill the purpose for which it was collected or as required for other legal purposes, and it may be used, processed or stored in either Canada or the US. Once the information is no longer needed, it will be destroyed in accordance with Fibre Connect’s document retention and destruction policies.

Fibre Connect uses reasonable measures to ensure personal information is safeguarded to prevent unauthorized access, use and disclosure, however, data storage and internet transmission is not guaranteed to be completely secure.

Fibre Connect does not disclose, sell or share personal information outside the terms of this Policy or outside other terms and conditions disclosed at the time of acquisition, as the case may be, and without your authorization. Fibre Connect does not conduct profiling or automated decision making with personal information.

Fibre Connect may transfer personal information to outside agents or service providers that perform services on its behalf, such as data processing services and information technology services. Fibre Connect will only disclose personal information to third parties to the extent necessary to allow the services to be performed.

Fibre Connect may be required or permitted under applicable laws to collect, use or disclose personal information, for example to comply with a court order, to comply with an inquiry by a government agency or to prosecute or defend Fibre Connect’s interests in legal proceedings.

LINKS, UPDATES AND CONTACT

Fibre Connect is not responsible or liable for the content or privacy policies of third-party websites found on this website, linked from this website or on websites that link to this website. You are encouraged to review the privacy policies of other sites you visit or use.

This Policy may be updated by Fibre Connect from time to time and you are encouraged to review this Policy regularly in the event changes are made. Fibre Connect commits to reviewing this policy at least annually.

For information, questions or requests in relation to this Policy or in relation to Fibre Connect’s management of personal information generally, please contact Fibre Connect’s Privacy Officer at [email protected] or at:

Privacy Officer
Fibre Connect
Suite 1500
1055 West Hastings Street
Vancouver, BC V6E 2E9